Thanks c-cex for releasing my Virtacoins.I will return to trade hopefully with our swap coin

We have support button for problems. Please, use it and we will resolve it best we can.

Any updates on CryptoNote support?

For coins where price is very small and 8 digit precision is not enough to calculate transaction amounts correctly in direct way we are using 1/price values (which are displayed in every trading transaction on history page). That's why to verify your buy/sell transactions on cheap coins you sometimes need to use 1/price values because they give much more precise result.

so  i lose my btc in ccex??? why u add shittcoin then you not responsible 
you are happy and u scamer  because just received money from add new coin
not responsible with my btc

ccex not scamer but not fair

Heads up for people.

One of our community lost some BTC on C-cex due to his own error last week.

The error is easily fixable. The BTC remains in C-Cex control and in an address that is linked to the community member's account.  Indeed, c-cex have helped other community members with similar problems before. It is a two minute job to resolve.

Three different support tickets have resulted in three totally different answers that contradict each other. 

At best, their customer service is in a bit of a mess.  At worst, there is something concerning going on.

I'll will post here to update if we see a resolution.

 Exercise caution.

We register deposits sent to our respective trader's C-CEX generated addresses in their accounts if address match coins they send it to. We do not register any other deposits.