If this issue was indeed solved I would like to see some evidence of that. The OP hasnt been active for more than a month but this isnt evidence that he was able to withdraw his money. Freewallet pointed to this thread
https://bt.irlbtc.com/view/5128260.20 but I see no evidence of a resolution of the problem reported on this thread. I just supported the flag against freewallet. If they are legit they sure have abusive and non transparent practices. They cant just decided arbitrarily to whom they are going to demand documents under a mysterious and never explained "suspicious activity". As a minimum they should state some kind of amount that would trigger the block on the account and verification.
Hi!
There is a message on April 16th from OP who confirmed his case has been resolved, please check again.
We cannot disclose more information than is available on our website under Terms of Use and Case Processing. There is a possibility of going through the verification procedure which is not dependent on the amount of funds in the account. Again, we cannot give any more details than are avaliable on our website. We also strongly advise for the OP not to post the steps we make in verifying account ownership online.
We have written to the OP of this post about the resolution via email. Hopefully, he posts an update.
