I had an account at Gold Level 3
And now they closed my account with money in it for no reason it's pure scam.
Here is what happend 3 days ago, I did some deposits and won $1,700 wanted to withdraw $900
Guess what? Cannot withdraw, I contacted support they told me they will fix it, I told them to lock my money in there so I cannot play it.
They said that they disabled my casino, I came back after 1 hour and I was able to play, lost all the money, contacted them they said it was a mistake and I'll get my money back...
After 3 days here is what happend they banned my account they did not even told me the reason. I've done KYC and everything....
It's a scam guys. Play on other casinos this is the worst of all rewards are bad everything is bad.
Their response
I tried requoting your image so others can read but im getting some proxy error, maybe itll show up for some people. Reason why the image doesnt show up is because you are a newbie and images are disabled from loading and someone needs to reply to your quote for others to see.
I read your post and I am just wondering why did you tell them to lock your money so you cant play? Then after it wasnt locked you played and lost it all. Why didn't you just wait until it was resolved first. Why even try playing when you never know if any future wins will you be able to withdraw.
Because I am quite a degen gambler, I lost thousands before on this scam site, and If I cannot withdraw when I wanted after some time I'll come back and play again, you can't think right when you lose thousands...
Anyway... I don't get it why they banned me they did not tell me the reason and it couldn't be for geographical location, because I am not getting ,,Access Restricted'' or any popup when I was logging into the account, I was able to play all the games and shit.. So it's not geographical location, because this account had lots of deposits in it maybe worth $17,000-$18,000 and most withdrawn was something like $6,000 so $10k was down or even more...
Why I was able to deposit but my withdrawal was restricted?? Isn't it fishy, you can deposit, but you can't withdraw??
I tell you why, They know I didn't had a withdrawal for the past $3k-$4k deposited and they allowed me to deposit and lose like a fool, and when I finally wanted to do it and not even for something big just for freaking $900. I wasn't able to....
One word: Scammers.