I am sure Stake team will surely help you out as they are very trusted and part of this forum since the early days. People like Stunna and MICRO will surely help you out with this. The support team do need to understand that Driving License or Identity Card is more than enough to get a user KYCed. Asking for Passport and other documents is really stupid, please do not do this to your customers. These sort of forum threads do hinder the status of the company doesn't matter how big it or trusted it is. Do not play with your customer's funds.

Well I’m not defending the casinos here or have any relationship with any casino, I’m also a gambler but the reason of asking only people who win for their documents seems a bit logically since it’s annoying for gamblers first to verify their account before even trying to gamble and withdraw. Asking for documents is to avoid age restrictions and money laundering so if you don’t withdraw means everything is normal in both cases.

Nevertheless this story between the OP and Stake is very similar to many previous and numerous cases where a casino tries to push the gambler to stop providing documents and take his wins in a very shady way. I don’t see any logic in asking more than what the OP already gave them to verify the account.

This issue seem like a joke but it's not funny cause I could imagine the stress they're making you go through just to get your hard earned money out of their app, we all know how difficult it is most time to predict and win games, coming out  with strategic ideas in picking out the best odds suitable for winning, then after that the company would want to frustrate you when trying to claim your winnings, it's very unfair, like I can't even imagine going through that stress for over 3months, left for me I would had give up, but come to think of it $6k Is not a little cash to forfeit to a gambling site that's happy to watch you loose your money for there own gains.

 I find it very unfair that they'll require for such number of documents including a gas bill and make you go through 4 levels of verification something that should had been done upon registration, these Tos are not customer friendly and they should look into these else they'll end up losing a lot of customers and a rival competitor could take advantage upon seeing this unfair act, all those numerous requests from them are unnecessary and your drivers license and original stamped government documents is enough for them to acknowledge your proof of ownership, well it's a good thing you did to air out instead of dieing in silence because you might find solutions here and members of the forum using that particular site would also learn from your mistake, anyways sorry for the stress you're going through and i wish you goodluck in resolving this issue.

         -  That's right, I hope that the stakes platform can resolve this immediately so that the few years that they have protected their reputation will not be wasted and only be destroyed by such an issue. It's been over a week since this issue was posted in this thread section. And currently I don't seem to have seen a problem solver for this issue, has it been solved?

Also, the Driver's license is a valid document coming from the government, and I agree that if another valid ID is asked for, it will be questionable for me, because it seems that what a casino does like this is out of the question. doing to their gamblers.

Yeah, it's quite amusing how casinos suddenly become very concerned about your identity, and all those formalities, but only when you start winning. On the other hand, you could lose millions, and they wouldn't bat an eye or ask for a single document. Quite a double standard, isn't it? Of course, we can understand that they are businesses after all, and profit is their primary goal. So, they will do everything in their power to safeguard their financial interests and maximize their profit. However, what's truly unfortunate is that regulators permit such practices. Yet, considering they have a stake in the profits as well, we shouldn't be overly surprised.

If people doesn't like their latest behavior due to their updates didn't favor to their user maybe they should voice out their sentiments and post it on their thread. For sure Stake management would listen about what their community members suggest or discuss since they might lose loyal supporters if they don't listen to other sides. Stake management need to see if they are bit strict on their implementation since if there's many accusation posted regarding Kyc issues or any related to that then maybe this might create huge trouble to their operation.

This is as a result of them wanting to reduce the amount of winning they pay out their customers. This is why I always say that most of this online casinos bind their rules in the way that it could suit them and even when you try to be on the line immediately you make some legit winning which they don't want to pay, that's when they will start looking for excuses that might make them not to pay you on delay the withdrawal for sometimes which makes most people out of inpatient use all the fund and wager for games which they might end up losing and the money all returned back to them.

You are talking about some random not reputable casino because a reputable casino will never use ToS just to reduce the amount of winning of their customers since they a lot of customers that can contribute to their profit. Trust is what makes online casino popular among players, I doubt that established casino will risk losing that just to save some money from customers profit.

The multiple issue about casino problem on ToS probably what many people think like you posted. But people don’t realized that most of the players that facing this kind of problem has a special cases which potentially violated the casino ToS. There’s a lot of whales on the casino that is not complaining while only few experience this kind of situation with problematic condition on their account.

We know that is the problem, why is KYC needed to anticipate some fraud that is done intentionally to commit money laundering, we have agreed on that, and indeed other users are very affected by this policy, which has become a loss for many customers who do gambling with the intention of wanting to maintain their identity, in the anonymity they expect.
I think what the OP has is there are other indicators that the platform can't run its withdrawals, because he using a Vpn might be an indicator of why the process is so complicated.
And yes the best option to guard against this kind of situation is to deposit and withdraw with the amount that is below the minimum, so it doesn't end up complicated like this.

Maybe it can be said that the money is really arrested for violating the rules that have been set by the casino, in cases like this do you know how to take the OP in solving the problems he made, or indeed the punishment of the violation cannot be negotiated Again, and OP really has to let it go.

But indeed this becomes confusion itself, maybe the impression becomes unfair to the user when he spends the money there is not a problem and the platform does not KYC, but when making a withdraw he must doing that, this is make confusion if Think again.