No I bet on esport matches because I'm an esport game enthusiast especially for Dota and some moba games so when the season stopped for a while and some clubs now started doing test matches I didn't really intend to be there but switched to some esport betting but bad luck befell me and L1 was really unsettling

Yep, it's out of my control because I'm trying to keep a good momentum but in the end the final result depends on how the game goes and actually I'm also a little annoyed because in some of my losing bets there are some of them who are favorites and the confidence of previous wins is increasing but of course things like this sometimes happen.

Because in the end the bonus must still be enjoyed regardless of how the process is as long as we can still get and feel it then I think it's still very good to keep doing it. I also don't really chase bonuses it's just that if in the end I have the opportunity for it then it would be a little unfortunate if it was just let go.

You’re right on this one. Bonuses are well calculated by the casino so that players will not claim it without losing their money less than the bonus amount.

Most of the time wagering requirements, limits on win and bet amount are the hurdle set by the casino to guarantee that this bonuses will not be abused and use to make players EV turn into positive.

Bonus is just good addition to your bankroll if you will play naturally for the sake of having fun.

In addition to this, Every user in Betpanda is already part of VIP club the moment they register. They just need to complete the XP requirements to unlock those VIP features such as free spin and cash back.

There’s no need to join or register in able to enter on the club. This is same with most VIP system of every casino.

Honestly, this is my first time to see this vip club page for Betpanda that has detailed bonus structure since I rarely browse blog post of casino. Thanks for sharing man, Now I know where did those free spin I regularly receive came from. 

Although you're right that there should absolutely be low expectations of winning a jackpot or something from such bonuses/free games, I personally believe that because of the low expectations, the right way to use those bonuses is to go for low probability results, but with very high rewards, no? - Like a lottery or a slot-machine with a jackpot.

But if a person wants to make some profit from his/her bonus, probably to help cover for his/her gambling losses, then save those bonuses and use them if the user already has a large amount.

That is exactly what we are pointing to at the moment, to me jow i take bonuses is that, i just have fun with them, although sometimes i get lucky to win some good amount from them, like if the bonuse is sport betting related and i go for low odds but higher winning possibility, i always win alot in those games compared to going for game with big odds but high risk.

Some times, i even avoid taking those bonuses, to stay away from possibly higher wagering demands in other to be able to withdraw my winnings on time.

Interesting to see what the Support would say about this one, but I hope OP will have his problem resolved eventually, things like that may happen anywhere..

I tested the "Reset Password" function myself to see if the issue you @Odohu are experiencing is limited to a specific account or location. However, I also did not receive any reset password email. This is for both domain of betpanda, the betpanda.io and betpandacasino.io.

Just to note, I am still able to log in to my account without any issues.

Perhaps other casinos offer a wider variety of bonuses, Betpanda  offers the weekly cashback, along with some other promotions, such as cashback boost, a free bet every Monday etc, which can be found on their page, under the promotions section. Yes, some bonuses may be a little uninteresting, compared to free spins, which I'd also prefer, but as I said earlier, bonuses come second in a casino. If I'm satisfied with withdrawals, their support, selection of games etc, the bonuses are the least of my worries, and so far, I'm perfectly okay with BetPanda.

Upon receiving the mention notification from you, i tried to check my email and spam folder but nothing to avail. It means that their email API or provider if they are using is not working, either its limited already, not configured properly due to new update or something.