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Did you get your payment?

Ian

Hi, I would like to have overview of mined coins for past period. This can help me to decide may be change from auto.
By the way, how do you guys handling these Mining allocations?

1. Are you using just Auto settings (BTC/DRK).
2. You have manual setting - how you define your strategy and often you are changing it?

Thank you for any reponse.

Good thing there is an article about it already for further questions in mind.

Quote from: xiaogr on June 26, 2014, 10:25:08 PM
Some days the payment is steady every 24 hours, other days nothing for 24 hours, and some other there are 2 payments in the same days with some hours difference.
 
You are right. The payout timing is not yet perfect. There is some double-checking of numbers that in part also requires human interaction. Going forward we will try to get the payouts with a better timing. We have already some extensive reporting in place and soon we have several persons that can double-check everything and signoff the payout.

We apologize for the timing, but please be rest assured that you will always get your payment!

Cheers, MarcoK

Marco K from GM has explained why, they just check the payments to verify all is well before paying out. I suppose as more and more people are signing up, this takes longer and longer which is why they are going to employ some more staff.

I have not had any problems with payment so far, yes, they do not come at the exact time each time but has never been late enough for me to worry. Also time zones, probably are a factor, I am sort of in the middle where as those further East and West might have some days where a payment has gone into the next day slightly before receiving. Not 100 percent on that but could be a reason too.

To give some background: We have a highly automated system and reporting already. The system scales easily with the number of users.

What costs a bit more time is the number of coins we offer. We manually double-check the most important number in order to ensure that everything works correctly (hashrate setting of our users, settings of our miners, uptime, reject rates, earned coins, reserves, prices etc.). At the moment only one person "Big Z" is doing the double-check and can sign-off the payout (we have a backup for him of course). Soon the whole reporting will be available to four persons and there will be a smart system that allows each of the trusted persons to check and sign-off the payouts. This will speed up the process going forward.

Thank you for your patience.

Happy Mining,
  Marco k

Well I just think they did that as it fits in better to their webpage, notice the mail icon nearby which also has a grey background and is a circle and also the logos at the bottom of the page which are mostly circular and light grey, I think it personally is more of a design thing, rather than intentional.

If you are that suspicious, you could I suppose email the person in the picture, if you click on the mail icon, you can mail them personally and ask them their thoughts?

Haha, yeh...

Well I sort of meant employ more staff as in, more people dealing with it, not necessarily hiring more people.

I do feel you have a valid point about the testimonial page. I don't think the picture is fake though, just badly cut around, but it is quite small, so they probably thought, well nobody is going to take our pic and zoom in to it and discuss it, Maybe the original had a curtain in the background or a strange pattern, like what you get from a Passport Photo booth, and so they thought it would look better to crop around it.

Their own photos?? Well they were probably done especially for promotional material and their own website. The other guy would have just probably emailed them a picture.

Anyway, going back to that testimonial, It is old and has been there a while, so I have an idea.

Put some more testimonials up. You have more customers now. I have read reviews, listened to your interviews, add some more!

I am sure there are lots of your customers who would love for you to have their own testimonial on your website.

Just an idea!

But I know you have lots of other things on your lists too