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    Author Topic: Genesis-mining.com || World's leading hashpower provider!  (Read 400755 times)
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    Genesis-Mining (OP)
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    July 24, 2014, 04:54:36 AM
     #661

    I'm a little miffed at Genesis at the moment.  

    I tried to buy a 2 Ghash contract with the promo code, and although the price changed at the order page, reflecting the discount, at the invoice the price went way up! (From 0.191 to 0.287!)

    Thinking I would get rebated the difference, I sent 0.287 BTC from another site, stupidly not realizing that the .001 fee would be deducted, and so I only paid 0.286 on the invoice.

    So I repeated the process, correctly, and again the price went up between order and invoice. But this time I sent the BTC correctly and I have one 2 Ghash contract.

    BUT!  I overpaid 0.096 BTC for that one, and I haven't seen or heard a word about my missing 0.286 BTC.  The first order's status indicates "Declined" and that's it. I emailed and also opened a ticket with no response.

    I feel I am owed 0.382 BTC! It would be nice if someone at least answered emails.


    Hi Jess,

    your ticket has just been replied to.
    As Marco stated before, sorry for delays that may occure, but we answer all tickets!

    Best regards
    Jan

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