Hello,

We are working on covering as many countries as possible, including India. However it is not that easy, as our bank has those limitations (mostly caused by financial regulations of the unsupported countries) - so we cannot tell - even approximately - when we would be able to provide service in India.

Perhaps, you have an address in a different country where you could order the card to (and verify the address for later on, if you decide to increase the card limits)? Or consider to order virtual card for online payments (no delivery and no verification: you can use any valid address in supported countries).

Hello,

Virtual card is similar to regular debit card, only it is no physical and hasn't got a piece of plastic you can hold. You request card's details from the account and then card use them to pay online like you usually do.

Virtual card costs $3 (however, we have different offers and giveaway every now and then which allow to get virtual card for free or with great discount. None at the moment, however if you subscribed to our newsletters, you will know when the next one begins).
You can order it the usual way following those steps: https://help.e-coin.io/hc/en-us/articles/202699212-How-to-order-a-card-
You still need to enter your personal data and residence address, however as virtual cards cannot be verified, you can simply use some valid address in supported country (e.g. your friend's one).

I would wish to have the card but unfortunately my country is not on the list-In fact no country from my continent is listed.

Yes it is debit card, and I think you can do it with paypal account since it is not recommended to trade btc-paypal.
You can order it on their site and buy it with USD/BTC.

The same advice as for India residents, and people in other unsupported countries:

It is mainly for people who wish to cash out their bitcoins (withdraw in ATM) or just pay in POS with no hassle (not all merchants support NFC technology yet).
Also, useful for those who want to make purchases where bitcoins are not accepted (though this is mostly for virtual cards).

By the way, good news. WE are going to have NFC in a month or two. So, stay tuned.

Hello,

Thank you for your feedback, I will pass it to the managers.

You are right, we switched to MasterCard mainly because it allows us to have branded card. You may be do not know how many people are concerned about how their card looks like. I mean, working in support, I can tell we got pretty equal number of tickets regarding "Why your card is so ugly" and "Why you card is no longer Visa". It is not possible to satisfy every one.

As was stated before, we are considering to return virtual Visa card to provide our clients a choice. However implementation of both programs is pretty tie consuming (not only for us, but for bank as well), so there is still no ETA when it will be possible and no concrete confirmation it will at all.
Though I hope it is coming.

PayPal integration was not our main goal, we are highly concentrated on providing possibility to spend and spread bitcoins (and with MasterCard you can link it to PayPal, and send your bitcoins to PayPal though this). Though we are considering PayPal now more seriously as we know it is very important for our clients. I believe we will have some satisfying solution in future.

Also, if you already have the card and it is Visa, there is nothing to worry about. We are not going to terminate Visa cards or insist on replacing them with MasterCard. If you have Visa, just enjoy it.

Hello,

This is happening when you try to pay on sites which require 3D security (neither our MasterCard nor Visa support it). This block is usually removed in 24 hours. You just need to be careful what sites you are using the card for.

Yes, we are aware of it, and we know the benefit we can get here. And this is one of our primary consideration right now (how to organize bitcoins purchase the most efficient way). However, this is not something I can personally influence on (apart from sharing the feedback).

Visa has some disadvantages, MasterCard has another. It would be always like that.

Hi.
Before I deposit into the card I have one more question.
Let's say I want to withdraw $150 at an ATM (or any amount)
Would I just insert the card and choose the amount? Or does it require a PIN.
If it requires a PIN how would I get one? Because I don't have a phone to get the texts
Thanks

Check our card's requirements this site has (they usually have it published somewhere). OR - if you have time, ask their support.

Some sites warn about it during the payment process: definitely before you confirm your card's details and the payment.