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Few days ago i made a deposit on betcoin but still didnt received. i sent this proof to live support and they said they are reviewing it

Reply of a live agent

I dont know what to do now?

Is this STILL an unconfirmed transaction after 4 days?

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Quote from: betcointm on March 07, 2016, 11:28:06 AM

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gazxb

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March 07, 2016, 02:35:35 PM

#962

Quote from: gazxb on March 07, 2016, 02:35:35 PM

Few days ago i made a deposit on betcoin but still didnt received. i sent this proof to live support and they said they are reviewing it

https://i.imgur.com/1WW7TZk.png

Reply of a live agent

https://i.imgur.com/5OTtj0b.png

I dont know what to do now?

Is this STILL an unconfirmed transaction after 4 days?

Weird, can't you check it for yourself? Afterall You are the owner.

betcointm (OP)

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March 07, 2016, 06:12:08 PM
Last edit: March 07, 2016, 06:31:57 PM by betcointm

#963

Quote from: betcointm on March 07, 2016, 11:28:06 AM

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Few days ago i made a deposit on betcoin but still didnt received. i sent this proof to live support and they said they are reviewing it

Reply of a live agent

I dont know what to do now?

Is this STILL an unconfirmed transaction after 4 days?

Weird, can't you check it for yourself? Afterall You are the owner.

Actually I'm not the owner.

And, considering that all I have from him is a screenshot with half of a Bitcoin address, no, I can't.

Can you give me the tx id please?

Edit: I found the tx id in the chat.

Fitch
14:31
alright, let me check this with level 2 support, please hang on
14:35
can you provide me the TXID (transaction ID)
level 2 support will try to track it
14:36
You still there?

Visitor997 from ******* [GregH37]
14:36
Wait
14:37
https://blockchain.info/tx/155171eb91487f99078dde8c2a5240c47cce7802107f872fcc4e195f96ce2fb0

This tx id you gave in chat goes nowhere.

Also, I don't see any other 'proof' of this transaction in the live chat except for the tx id which didn't work. Now you're a player at our casino and I don't expect that you're lying - but I will need some better info if you want to resolve the issue.

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Gianluca95

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Reputation first.

March 07, 2016, 09:07:21 PM

#964

Quote from: Gianluca95 on March 07, 2016, 09:07:21 PM

Few days ago i made a deposit on betcoin but still didnt received. i sent this proof to live support and they said they are reviewing it

Reply of a live agent

I dont know what to do now?

1) I see that your account has only 4 days of life, so, in most probably way your account should be an alt-account. (I see all of your messages, and I've found another confirmation about this.)
2) It seems that the screen that you've posted was edited with the dev tab (press F12 and you'll be a magician Grin

)
3) TX id that you have sent to the support, doesn't work.
4) Your address is not showed.
5) Post an evident proof if you substain your version.

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betcointm (OP)

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March 08, 2016, 04:57:12 AM

#965

Highest BTC Payouts in the World!
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Few days ago i made a deposit on betcoin but still didnt received. i sent this proof to live support and they said they are reviewing it

Reply of a live agent

I dont know what to do now?

)
3) TX id that you have sent to the support, doesn't work.
4) Your address is not showed.
5) Post an evident proof if you substain your version.

Greg has been a member for 2 weeks now, but the rest of this seems reasonably on point. I'm not ready for anyone to pull out pitchforks, this could be anything so let's see if we can work it out.

Quote from: jpoker272727 on March 08, 2016, 09:43:42 AM

¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯

jpoker272727

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March 08, 2016, 09:43:42 AM

#966

Hey can you look into the tickets submitted by acexpress3, and have someone respond? Thanks

betcointm (OP)

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March 08, 2016, 09:54:09 AM

#967

Hey can you look into the tickets submitted by acexpress3, and have someone respond? Thanks

You're in the cashout queue already waiting to be processed

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Quote from: KPGuy on March 08, 2016, 10:36:21 AM

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KPGuy

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March 08, 2016, 10:36:21 AM

#968

is poker down?

im getting HTTP Status 404 - error just now.

somuchee

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March 08, 2016, 10:42:42 AM

#969

is poker down?

im getting HTTP Status 404 - error just now.

think so , its not loading up

somuchee

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March 08, 2016, 10:52:57 AM

#970

its back on.. everything working fine . thx

alkaz

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March 08, 2016, 11:08:51 AM

#971

Quote from: somuchee on March 08, 2016, 10:52:57 AM

its back on.. everything working fine . thx

i think the error was on cubeia's end, not betcoin's

*Image Removed*

GregH37

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March 08, 2016, 03:18:09 PM

#972

Quote from: betcointm on March 08, 2016, 04:57:12 AM

Greg has been a member for 2 weeks now, but the rest of this seems reasonably on point. I'm not ready for anyone to pull out pitchforks, this could be anything so let's see if we can work it out.

Yeah i talked to a live agent, and you already checked our chat. i sent him all the proofs when i made that deposit, and he said they are working on it, and i went somewhere after 3 days i came back and checked my account i still didnt get that .4 btc and nor i have these ,4 btc in my blockchain account and than i tried to follow that tx and it says there is nothing in that tc id. now i have nothing as a proof. how can i contact to the block or to betcoin to get paid these .4

@ Gianluca95 are u the owner, do you know anything to do with betcoin? do you know how much i already wagered there? lol dont post your shit here than.

TwitchySeal

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March 08, 2016, 03:20:09 PM

#973

Quote from: GregH37 on March 08, 2016, 03:18:09 PM

Quote from: betcointm on March 08, 2016, 04:57:12 AM

Greg has been a member for 2 weeks now, but the rest of this seems reasonably on point. I'm not ready for anyone to pull out pitchforks, this could be anything so let's see if we can work it out.

Post your deposit address/tx id. Blockchain doesn't lie. The .4 is either still in your wallet or you have proof of where it was sent.

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betcointm (OP)

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March 08, 2016, 03:25:21 PM

#974

Quote from: GregH37 on March 08, 2016, 03:18:09 PM

Quote from: betcointm on March 08, 2016, 04:57:12 AM

Greg has been a member for 2 weeks now, but the rest of this seems reasonably on point. I'm not ready for anyone to pull out pitchforks, this could be anything so let's see if we can work it out.

Greg I checked into everything thoroughly with our top of the line guys - you have accidentally made 2 accounts.

You have gregh37 and GregH37 - the latter of which HAS received the 0.4 and you played it on Circle.

User Currency Debit Credit Balance Available Balance Type Date
GregH37 bitcoin ฿ 0 ฿ 0.4 ฿ 0.4 ฿ 0.4 deposit 2016-02-23T19:47:02.106Z

That's when you made the deposit, correct?

Accounts are case sensitive

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Quote from: jpoker272727 on March 08, 2016, 05:37:26 PM

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betcointm (OP)

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March 08, 2016, 08:31:27 PM

#975

Quote from: jpoker272727 on March 08, 2016, 11:27:23 AM

Quote from: betcointm on March 08, 2016, 09:54:09 AM

Quote from: jpoker272727 on March 08, 2016, 09:43:42 AM

Hey can you look into the tickets submitted by acexpress3, and have someone respond? Thanks

You're in the cashout queue already waiting to be processed

Yeah I remember, can you just check please?

Hey do you have the transaction ID for that cashout?? Cuz its not showing up? And no one is responding? Could you please respond?

Please check PM - feel free to copy/paste here in the forum I just figured you'd rather keep the info private. You're a VIP after all.

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Quote from: betcointm on March 08, 2016, 08:31:27 PM

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jpoker272727

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March 09, 2016, 03:27:40 AM
Last edit: March 09, 2016, 07:37:29 PM by jpoker272727

#976

Thanks so much for calming down another HOTHEAD!! HAHAHAHAHA

jpoker272727

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March 09, 2016, 07:40:52 PM

#977

Quote from: jpoker272727 on March 08, 2016, 05:37:26 PM

Quote from: jpoker272727 on March 08, 2016, 11:27:23 AM

Quote from: betcointm on March 08, 2016, 09:54:09 AM

Quote from: jpoker272727 on March 08, 2016, 09:43:42 AM

Hey can you look into the tickets submitted by acexpress3, and have someone respond? Thanks

You're in the cashout queue already waiting to be processed

Yeah I remember, can you just check please?

Hey do you have the transaction ID for that cashout?? Cuz its not showing up? And no one is responding? Could you please respond?

Please check PM - feel free to copy/paste here in the forum I just figured you'd rather keep the info private. You're a VIP after all.

I'd feel better to know that there are other gamblers that go a little overboard, and im not the ONLY ONE Tongue

betcointm (OP)

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March 09, 2016, 07:46:09 PM

#978

Quote from: jpoker272727 on March 09, 2016, 07:40:52 PM

Quote from: betcointm on March 08, 2016, 08:31:27 PM

Quote from: jpoker272727 on March 08, 2016, 05:37:26 PM

Quote from: jpoker272727 on March 08, 2016, 11:27:23 AM

Quote from: betcointm on March 08, 2016, 09:54:09 AM

Quote from: jpoker272727 on March 08, 2016, 09:43:42 AM

Hey can you look into the tickets submitted by acexpress3, and have someone respond? Thanks

You're in the cashout queue already waiting to be processed

Yeah I remember, can you just check please?

Hey do you have the transaction ID for that cashout?? Cuz its not showing up? And no one is responding? Could you please respond?

Please check PM - feel free to copy/paste here in the forum I just figured you'd rather keep the info private. You're a VIP after all.

I'd feel better to know that there are other gamblers that go a little overboard, and im not the ONLY ONE Tongue

Yeah, of course there are, but you're still my favorite!

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