I thought that was only 1st batch neptune customers? the refund I mean...and once they start shipping there are no refunds...

thus my statement of "no refunds'  anymore...if I am mistaken please enlighten me.

Searing

Whether you get a refund or not depends on what sort of agreement you signed up to when purchasing your device, I never purchased anything in Batch 2, if Batch 2 said no refunds then Caveat Emptor. But many people who purchased a device from KnC in Batch 0 and 1 who then requested a refund before they started manufacturing and shipping have recieved refunds, myself included.

I posted to inform people that they can get back their money.
Just pick up the phone, call lawyers and explain them what is happening.

I ask the lawyer I used if I can share his info, he gave a negative response.
He added that he doesn't want to do any other "KNC cases".

That or there wasn't enough money in it for the lawyer to waste their time.

Sweden is part of the EU, all you need is a laywer aware of EU rights.

Any update from KNC?
how about the Nepy batch 2 and Tity batch 1?
They kept silence for a while, felt not comfortable.

 

I almost hate to ask you guys who got a Neptune this question....but
being a Titan batch one order (ok enough booing already!)

If you know or can remember how long did it take to from the announcement they had a 'chip"
to actually get a number of working neptunes out in a reasonable manner

I assume folks here know this from the obsessive nature of such an announcement of such
a chip arriving and the waiting on pins/needles so see something come off the production
line in a lively manner

hey I too need something to obsess about when they announce they have a 'chip' for the Titan

from what I remember it was NOT a speedy process in the 1st batch Neptunes case

anyway off hand if anyone knows let me know ...with no refund on the Titan ..need

to mentally prepare myself for more KNC slippage down the customer satisfaction scale so to speak

thanks hopefully you guys are pulling away on ROI with the low diff changes recently (knock wood)

Searing


 

Yea, with the best will in the world and no major issues you're looking at a month from wafer before you can reasonably expect to see miners delivered (excluding the one off "look, we met our deadline" miner which may arrive a week or so earlier).

To give them credit this kind of timescale was unheard-of before KnC; which makes it all the more amazing that they shipped with one fire hazard PCI-e power socket.

u27

So in almost one year, knC cut'n'paste customer service email has changed three words - "order" has become "production and shipping".

Impressive!

CnP! Good one
At least we can still find the humour in all of this.