You do realize that you are "lucky" in the sense that you shouldn't even see a dollar of that money you put in all because of your mistake?

I mean you are telling the world that you forgot your whole email address and used a fake one and now you want the money back but you do not have access to your account because it was a fake email and you can't get in, and for some reason that should be scam from bustabit? No one believes that for one second, if you did a mistake and lost your money because of that then it is your mistake and you should own up to it, you are lucky in the sense that if I were running a business and someone came up to me and said "I do not remember my mail or have any access to it, give me my money" I would not give them a dollar, because it is a security risk, I would rather take the blame of being called scammer instead of being helper of a scam. You should be feeling grateful for getting the money back when you made such a huge mistake.

Try it now. I just give it a try and able to login on Bustabit. It's been a while since i logged to Bustabit, after WangTangV2 lose more than 600 btc back then, i rarely come here.

Congratulations on your achievement I would need a little clearity on this
How do we know a deposit that wouldn't be precredited and after confirmation would the precredited amount be transferred to the main deposit together with the winnings attached to it so it can be withdrawn

It is working fine for me, tried it and also since it is a "social" game I have seen other people gamble there as well. While we are here and talking about maintenance and improvements, I would like to also ask about the problem we may face with the "slowness" when we use VPN, it has been like that for years and I understand that there is this thing about not playing with VPN which is why it is not a priority and I get that, it is understandable.

But, are we really going to keep treating VPN as some boogeyman forever and make it very impossible to gamble that way (because of huuuuge lag) or is there even a slight bit of hope about it getting improved? I tried all kinds of VPN under the sun (not specifically for this to be fair) on chrome, and even love using my Opera browser with built-in VPN and all of them gives the same result, you click and takes nearly 3 seconds for it to register. No chance for it to get a look?

Playing bustabit via a VPN feels more laggy because the connection is routed through more computers across the internet and as a result information takes longer to physically travel back and forth between bustabit and your browser. Unfortunately there is nothing bustabit can do about that as it's a limitation of physics itself.

That being said, if you're seeing three seconds of lag with a VPN and the connection is fine without the VPN then my guess is that something is misconfigured in your VPN client or on the VPN provider's end.

It has been explained to you a few times that Daniel will not give you support here via the forum and that you should contact him directly via the contact email address. Afaik you were already in contact with him and even received an answer. So I would suggest that you simply ask again via the same way?

Do you handle all support ticket on bustabit? Thought there are people who helping you to handle the ticket for faster response to all user who have problem about their account on bustabit (just like guy on above).

Yeah, I answer all support requests myself. Generally I respond to all messages within 24 hours. In this case the longest response time to their multiple tickets was 7 hours and 2 minutes, which I think is reasonable.

It's probably a trust issue and a lack of need. It's definitely hard to find good support people that are knowledgeable about the space (and I'm assuming he doesn't want someone to just read off of a script), and even harder to trust them. If you give too much access, they could theoretically steal lots of money. If you give too little access, you'd end up doing a lot of the work yourself anyway. My guess is that bustabit/bustadice don't end up getting too many support tickets in the first place so it's not a big deal for him to personally handle all of them.