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    Author Topic: NXT :: descendant of Bitcoin - Updated Information  (Read 2761749 times)
    GCInc.
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    February 24, 2014, 06:07:37 PM
     #36921

    Are other people having problems with withdrawal from Dgex?  I did instant BTC withdrawal last week (5 days) and still haven't got any BTC.  It showed up as processed on my account with a transaction ID that appears nowhere on blockchain explorer.  I got no BTC and they refuse to resend because they say it might send twice even though they know that I got nothing and obviously wanted the BTC fast.  I don't know if this is a transaction malleability issue or if they are f*ing up and screwing people, but people should be aware don't do instant BTC withdrawal from Dgex... They put up no warning even though they know of the problem.  WTF.  Other possibility is that they are just keeping my money and using confusion about transaction malleability as an excuse.  Sorry to be negative and pissed off but don't know of other reasonable recourse after exchanging emails with them and getting no reply to the last one.

    Likely nobody of your readers is having such a problem - we have 4 withdrawals out of hundreds in such status because they include "transaction malleability" rigged inputs in the output transaction, thus remaining in unclear state on our Bitcoin daemon until we manage to perform some tech black magic to extract the transactions to clear whether the account holder has anything to do with the input rigging. As you may know the bitcoin network brings up some pretty nasty surprises on occasion, it's unfortunate you are one of the affected customers this time. That's no excuse, support should have explained it to you and this is not the right thread to complain about DGEX account problems. Thanks

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