In IT security alone, it is estimated that the average computer or mobile device user calls their company support or help desk 21 times each year and that 30 percent of support calls are for password resets only, as reported by the META Group. The average cost of customer support calls is $25, so a company with 1,000 users can spend more than $160,000 annually on password resets alone. A one-time equipment charge of $50 per user for an integrated fingerprint solution can eliminate that memory lapse charge. Similarly, for physical access control, consider the expense of issuing and updating electronic ID cards, as well as the labor and material expenses of dealing with lost or forgotten ID cards. Biometrics could cost considerably less in the long run.
The fact that this is happening in the US, I do not even doubt)) There can spend such money to change the password. But in other countries I think the statistics are completely different