Just receive the answer from support ticket. Problem already solved. Thanks.

No, it's not hard at all. Can you give an example which you was unable to solve?

Thanks! Glad it's resolved.

Unfortunately it takes long time because it has very non-standard interface, but we are working on it.

Awesome feature. Been playing with it for a while. Kudos

Very bad customer service. I have been using C-Cex for half a year now, all good. But since 2 weeks there is a problem with the 2-factors authentication (2FA) so I can't log-in anymore. Everytime I try to login, login-password works but at next step for the 2FA, C-Cex website put the following error message "SMS failed. Please, inform Support." which means that the access code is never sent by SMS and I can't login.

I submitted already 4 support tickets, never got any reply  , what a great customer support !

Technical errors can happen but such a bad customer support is a mess.

So please C-Cex Team, HELP ! There is a minimum of professional behaviour you must have. You make money with your Crypto-Coins Exchange, your customers trust you and put a lot of money in your hands, we expect to get a minimum of professional support when such problems happen. You can't simply ignore customers support tickets !!!!

Please, don't submit more than 1 ticket. We serve all tickets several times per day. If you don't get answer from us for tickets submitted not from authorized accounts - must be it's e-mail issue. You can write us to s@c-cex.com in this case.

They was online at the moment of my previous reply.

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ANN: https://bt.irlbtc.com/view/1410287.0

What is going on with your bloody support ? No answer to support tickets, you tell me to write email, I write email and... still no answer. WTF !!!