Hi Dypper,

Your account was frozen at the moment, which means one of these scenario to happen:
1) There are no violations committed, defense system freeze an account due to suspicious activities. After a manual investigation the account will be restored along with the funds.
2) There is a violation committed, account still frozen and awaits for an investigation. Once violation spotted, necessary measures listed in ToS will be taken.

Both support and marketing teams don't have access to the investigation details and don't see violations committed. Thus, the support team expect the first scenario.


We didn't take any of your funds, the amount of deposited funds was withdrawn by you on December 28.


Hello,

Duplication is prohibited only in order to circumvent the ToS. Having multiple accounts for a fair game is not punished.

Account №273497875 has been suspended. Odds on all your accounts were recalculated 1:1, and the final balance is equaled 0 or negative. Which means the player have already withdrawn all of his deposits.


Sincerely,
1xBit team

IS THERE ANY UPDATE?

IS THERE ANY UPDATE?

You did the same thing to me long time ago.

Yes that is what happens when you win at 1xbit they say the winners have breached their Terms and Conditions. They are scammers through and through...

Our security team has checked your account and found no funds that require to be refunded. Which means player have withdrawn an amount that bigger or equals to his deposits amount, or the bets were simply lost.


Hi Merceniumeras,
Your case is being investigated at the moment, we will post updates as soon as we have any.


We believe there is no evidence of 1xBit scamming activities since we return funds even to violating accounts.


Sincerely,
1xBit team