I don't know if the @Rainbet team is still active here, but if they, I would like to suggest they revise and the whole terms and conditions. Perhaps even other policies because the way the text is formatted is not proper and the grammar is also confusing. I suggest they get someone professional to help them out
For example, I was trying to read this part and it was so confusing
21. KYC Policy of Rainbet
21.1. Rainbet.com reserves the right, at any time, to ask for any KYC documentation it deems necessary to determine the identity and location of a User. Rainbet.com retains the right to restrict the service, payments, withdrawals, and access to funds if the identity verification is not completed within 72 hours..The verification process may take up to 7 business days to be concluded. Failure or denial to pass the identity check will result in confiscation of winnings and refund of the last deposit. During this process, the user will have to input some basic details about themselves and then upload: A copy of Government Issued Photo ID (in some cases front and back depending on the doc) A selfie of themselves holding the ID doc A bank statement/Utility Bill Once uploaded, the user will get a Temporarily Approved Status and the documents will now be on our side, and the KYC Team will have 24hrs to go over them and email the user about the outcome: Approval Rejection More information needed No change in Status When the user is on Temporarily Approved Status then: They cannot deposit more than EUR 500 in aggregate total during this time. They cannot complete any withdrawal Guideline for the KYC Process Proof of ID Signature If there Country is not a Restricted Country: United States of America and its territories, France and its territories, Netherlands and its territories and countries that form the Kingdom of Netherlands including Bonaire, Sint Eustatius, Saba, Aruba, Curacao and Sint Maarten, Australia and its territories, Austria, Germany, United Kingdom of Great Britain, Northern Ireland, Spain. Full Name matches clients name Document does not expire in the next 3 months Owner is over 18 years of age Proof of Residence Bank Statement or Utility Bill Country is not a Restricted Country: United States of America and its territories, France and its territories, Netherlands and its territories and countries that form the Kingdom of Netherlands including Bonaire, Sint Eustatius, Saba, Aruba, Curacao and Sint Maarten, Australia and its territories, Austria, United Kingdom of Great Britain, Northern Ireland, Germany, Spain, and Cyprus. Full Name matches clients name and is same as in proof of ID Date of Issue: In the last 3 months Selfie with ID Holder is the same as in the ID document above ID document is the same as in. Make sure photo/ID number is the same Notes on the KYC Process When the KYC process is unsuccessful then the reason is documented and a support ticket is created in the system. The ticket number along with an explanation is communicated back to the user. Once all proper documents are in our possession then the account gets approved. Other AML measures If a user has not passed KYC then they cannot make additional deposits or withdrawals of any amount. Funds cannot be transferred from your Rainbet Account to the Rainbet Account of another Player. If a user has passed the KYC process successfully the account is reinstated
Basically, it just a wall of texts with no paragraphs. Some confusing repetitions and wrongly punctuated sentences.
