We would like to show our appreciation for bringing this matter to our attention and wanted to say special thank you to players, who have provided the player in need with their attention and assistance.
As for delayed withdrawal - in order to maintain safe and secure haven for gambling-lovers FortuneJack reserves the right to hold selected transactions and provides players affected with notification that their transfer is being reviewed and will be released as fast as possible.
Of course, there's always room for improvement and FortuneJack takes every suggestion into account for which we would like to thank our friendly bitcoin community.
On our side, for the inconvenience caused player of course was offered an exclusive bonus. We are hoping you will give this situation your best judgement and are looking forward to seeing you at the tables.
Best Regards,
FortuneJack Team
Good to see you guys back in this thread again

Will you contact players first if there will be a withdrawal delay? and What is the official time for a withdrawal out of fortunejack?
looks like they did not notice the player first , unless we are ask for it

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i have an experience pending withdrawal (security reason) , as long as i did not ask the support to look at my withdrawal they did not notice us anything. this may should be improved , fj should notice the player for any pending withdrawal/issue, it is important isn't it?