Better to contact them via live chat when you have a problem like this, because fortunejack rarely come to here. I heard their support is 24/7, you should be fine with that.
yeah. I contact them from contact us page. Get response under 1 hour and they explain have delay between system and blockchain server. really fast response.
If that is you first withdrawal request there than it can take some long time up to 12 hours for security reasons. Be patient you will be get paid soon after get checking this.
no. i'm old member. already solved.
can I change withdrawal address everytime I request withdraw?