Cloudbet support doesnt even respond after they do people dirty.. not a crazy amount of money so I wont go crazy but the disrespect is what hurts as a loyal customer. Now they graded 2 of my 4 bets wins but havent changed my negative balance
I doubt that they intend to do anybody dirty, especially over small amounts let's be realistic.
However, based on recent responses in this thread, it does appear that Cloudbet needs to seriously step up their customer service game.