Have any of the chat support answered? It may not be any good but I would suggest you PM Natalie here as she had been very helpful to other past issues here. Her username here is Fortunejack

Have any of the chat support answered? It may not be any good but I would suggest you PM Natalie here as she had been very helpful to other past issues here. Her username here is Fortunejack

There is no need to pm natalie here I think chat support is enough.  I had experienced pending withdrawal and I contact their support and are very active since they answer witht he querries as soon as possible.  Though they do not have access to the technical side, I guess it is understood that it will take time regarding the availability of the technical staff.  It will only take a minute to if there is no issue with the withdrawal and technical staff is available and hours if they are not.

Yes I got that last 5-10 minutes as well few minutes should be resolved.

Withdrawals seem to be working fine now. I just tried it again and good news that the request was completed within minutes. Confirmations might take a few hours though my transaction got a low fee about 22 sat per byte to be exact.

I blurred out the name because it was not my name on that bet. I did not want to put someone else username somewhere without their permission

Support confirmed the hands were paid correct but display wrong. Still is an issue but not loss of money I guess 

You get better fee than mine, I just requested withdrawal and processed instantly but so surprised to see the fee is only 5 sat/byte. Is this the effect of the last issue with BitGo? Previously their withdrawal fees were always above recommended by bitcoinfees21.

ROBERT
1:53 pm
Hello temptaz. How may I help you?
TEMPTAZ
Hi the chat was closed I was checking on my deposit from 15 hours ago with 300+ confirmations
ROBERT
Dear user, our technical team will look through the issue and we will inform you as soon as it will be solved. We still have not received funds from chain side.
TEMPTAZ
there are 300 confirmations that you received the funds. This happened shortly before your website went down last night
ROBERT
If we would receive funds from chain side they would automatically reflect on your balance.
Our team will check the reason for delay, and we will contact you as soon as everything will resolve.
TEMPTAZ
I do not want my LTC deposit I want it back to my sent address. I have had many issues here with withdrawl and game play I do not want to play here please confirm if you can send the LTC back once it "arrives" on your end
ROBERT
Sorry, but we are not able to send funds to any addresses, you have to make a withdrawal by yourself.
TEMPTAZ
will I be able to withdraw or will you force me to play x5
ROBERT
You will not be forced to play.
As soon as funds will be on your balance you can withdraw them.
We apologize for delay.
TEMPTAZ
Thanks