can you please release the 70 btc in my account - this is the response I got from you guys - my coins shouldnt take this long to get to me
Hi guys,
First of all, we would like to congratulate jtp1109 on their 70 BTC win! This was a seriously significant single pay-out made from playing Pimped in our casino!
In regards to jtp1109s withdrawal issue, our security systems were alerted to the fact that OP had created multiple Cloudbet accounts to use on our site. Creating multiple accounts is prohibited under our
Terms and Conditions, which subsequently caused a delay in the withdrawal process while our security team reviewed the players accounts.
Jtp1109s withdrawal has been approved, and the player has received their 70 BTC winnings.
While we are on this topic, it has come to our attention that our online interactions with players and the bitcoin community could be improved, and we are now working hard to ensure that future conversations are more open and transparent, in order to alleviate any concerns that may be raised in these forums.
In the meantime, feel free to try your own luck in our casino, and we look forward to interacting with you all very soon.
Cheers,
Dan Kelly
Customer Engagement Team
