Not quite sure about support (never need to contact them) though it does seem slow based on bitcointalk.org replies. I've never had a problem with my grading being slow though, or odds changing slow (?). Been paid out over 1BTC in winnings (or 0.5BTC winnings since I lost 0.5BTC this morning) without a problem.

By odds changing slow, what do you mean exactly? If the odds stay the same after I make a bet, or stay the same because nothing happened, is that bad?

HESITATE BEFORE YOU SIGN UP TO USE CLOUD BET I HAVE HAD THE WORST TIME WITH CUSTOMER SERVICE. I WAS PLAYING IN PLAY BETTING AND SOMEONE INTERALLY SCREWED UP AND HAD THE SEAHAWKS AT +900 . Ofcourse I took the max bet .. a few minutes later im looking through my tickets and my SEATTLE ticket somehow got switched to the 49ers (which was off the board when i bet!!!) so not only am i screwed out of my $100 .144 BTC To win $900 1.3 BTC. Thats alot of money for me to lose so im obviously pissed at this point I WAS LITTERLY JUST TRICKED OUT OF $100  so I reached out for help and i get this generic response claiming no fault! are you freaking kidding me? DO NOT TRUST CLOUDBET this is the second time this week ive encountered an error and customer service didnt try to make it right EVEN THOUGH I SHOWED HIM SEVERAL PICS OF THE SEAHAWKS AT +900 this is completely inexcusable behavior and shows that CLOUDBET IS ILLEGITIMATE. DO NOT TRUST YOU MONEY ON THIS SITE THEY WILL NOT HONOR THEIR MISTAKES!!!

Lionidas I was live betting today and they screwed a line up they had a team winning 14-0 +900 on the board live so I max bet but as it processed it came out as the opposing team even though i clicked the right team. So I talk to support and get this BS response. I had just won big off of a prior game and put the money on The seahawks and some sort of glitch happened and I get the dismal 49ers Lose my Money and everything i was supposed to win... Sooooooo pissed at CloudBet right now
(I was gonna bet the seahawks either way at -900 forr the easy money because i play very conservative and just wanted to add to my earnings instead i lose everything)
Brandon Moher (Cloudbet)
Sep 25, 22:26 UTC

Hi tim***
Thanks for reaching out.

For a bet to be submitted it need a manual input from the client's side. Looking into your account I could find no irregularities. According to our terms and condition, once a bet has been submitted to us and accepted by our system it cannot be cancelled or modified. As such we are unable to meet your request to alter your bet slip.

I hope this helps clarify your query, but if there's anything else I can help you with please let me know.

Best regards,

Brandon Moher   THANKS Brandon i guess ill just go F **MySelf  while you take my money

Cloudbet Support Team

Im taking my business to betcoin.ag after looking around they seem to have much better service

My one bet is unsettle in cloudbet since a very long time.I betted on an in-play futsal event that i won and event has finished hours ago but its status in still showing pending since long time,already sent the mail but got no reply till now.Please solve the issue and settle the bets because i want to bet on other events as well.

I've had no issues since I started using Cloudbet about a month ago. A bet on tonight's MNF game was paid as soon as it was over and that's been my experience so far.

The withdrawal is not back on instant mode. I hope cloudbet will fix it as it was my always concern on this site. Even small withdraw takes 1 day to process that's why i didn't use their sportsbetting as of now. Maybe i will try to deposit again when NBA season start because cloudbet gave the best and pair odds for live sport betting.

When you lose the money, they will grade you bets in a few minutes, when you win money, grading takes many days. What happen to this site?

Thanks for the positive feedback, guys.

Please reach out if you have any questions in the future.

Cheers,

Dan
Cloudbet