It's the first time I see this thread, I've used HitBTC before to trade BKB tokens, and didn't realize
hitbtc has red trust for years already!
I'm lucky I didn't get scammed, recently it gets more and more scam allegations, and now the website doesn't work anymore either. I have less than $1 left on there, it's not enough to trade/withdraw, so they can keep it.
I only used HitBTC because it was the only exchange trading BKB, and I assumed Dean choose a trusted exchange for the tokens. I don't understand why they would do this though, they charge very high listing fees, running an exchange is supposed to be very profitable
without scamming!
I was planning to sell my Bitcoin Gold through them, that ship has sailed now.