1WIN Withdrawal problem.
I made a crypto deposit in LTC, choosing Euro currency to bet, I won around 1k , want to withdraw, but can't because "No payment methods are available for this currency
Choose another currency and try again, or contact support" I've conctacted, but support wrote that I can't withdraw in Euro, also I can't withdraw in LTC cause have no option to choose that, they said I need to wait so maybe withdrawal in Euro will be possible soon. Looks like it they want to block and steal my money, anyone hd similar problem and find solution? Thx.
OP, 1Win casino I know have not had any issues since I know them even here on this platform we've not seen much complaints about their services because they are up and doing and would not allow any of their member go through difficultly when they can easily solve their problems. But I am very sure since the customer support has told you to wait they are possibly looking for a possible and convenient means of withdrawal for you.
However you can still reach them out through this platform and I believe that would be very much easier and faster since the complaints is coming out from the platform the second time I believe it would be given the urgency it requires while speeding up the case for you. Mate2237 can you kindly note this and help OP out.
Well, let's first admit that 1win has made a mistake allowing a user play games and win in a currency that the casino doesn't support for withdrawals, how is the system programs and what are or were the developers thinking in the first place?
This is like the casino allowing me to deposit in bitcoin and they allow me to indirectly convert same bitcoin to Naira (for example) so I can better know how I am spending those bitcoin while gambling, and in the process of gambling, I win let's say 1 million naira or more which is a huge sum of money and upon requesting withdrawal, the casino comes up with the excuse that naira isn't supported on their platform and I can't withdraw in that..
Question is..
1. Why allow me gambling and win in a currency the casino does not support withdrawal in?
2. You indirectly converted my bitcoin to naira for easier tracking and calculation I guess, what now stops you from indirectly converting same naira winnings back to bitcoin so I can withdraw peacefully?
If the user deposited in LTC and the casino allowed him to spend that in Euro, they should simply allow him withdraw same Euro winning in LTC, they should stop giving flimsy excuses.