That's not an accurate translation, we're afraid. Freewallet ETH addresses are ERC20 compliant, however, not all ERC20 tokens are supported in the app. We do add new tokens for support quite regularly, so if you've already submitted your request to our support team, we'll notify you once your tokens are listed and available in our Token Wallet app.

Ladies and Gentleman!

We have completely new quality in Freewallet support services. I sent them inquiry about my ticket, and got the answer after less than 24 hours! You won't believe, but they said that my case is on their priority list! After only two months of waiting they put me on their priority list! You can't imagine how happy I am!

Unfortunately they forgot to tell me what that mean. But basing on their previous replys, when I wasn't on the priority list and they always told me that "I will get my refund soon", so now, when I'm on the priority list it will be probably "just in a moment" or "it will be faster than a blink"... What I'm sure it won't be "as soon as possible", because it was earlier, when I wasn't on the priority list, so now, when I'm on the list, it must be faster! That's for sure!

hey guys,

has anyone ever got their funds back from them?
I was just informed that the process to return my 190 steem will take them a mysterious loads of time and resources. To do what exactly?
It takes a second to transfer to them and it requires tons of resources, human power and time to return the funds since they blocked it on their app without even an email? They don't like explaining to much in their responses

I got scammed right? If so, I would like to suggest crowdfunding a reward for them. if a million people will give 1$ to funding I will create just to search for blockchain scammers, we will have resources to keep them at least on their toes. I dont have to get it back, but if the scamming scum will be looking over his shoulder for the rest of his life for a few hundred of my $... great!

 

Yes Freewallet not so free, they installed a new verification on their phone app, and if you accidently type in the wrong email it saves everything, and you can't take out your coins. I tried contacting their support, they will not correct it on their end. I have about 44,300 dogecoins in there not a good thing, yes and pissed off at them. I knew there was something wrong with these people. Lets get our pitch forks and go chase them.....    these people give Cypto a bad name for sure. No wonder only 2% of the world is invested....  scavengers indeed

I installed a wallet (I thought it was a wallet, not a scam) to put a portion of my steem away and have it stored on a wallet, not in your magic cloud of stolen money or even on steemit. Was there some terms and conditions I forgot to read that I have to follow you on FB and check out a wallet I didn't want to use for a year? I should follow you in case you change your mind?

I just checked my spam emails... found it. OK. I take it back for now. You did send emails I did not see

Can you be surprised to be skeptical after reading so much bad info about you? All the bewares are not there because you are doing something right, right?
You might not be a thief, but I've yet to find one person who got their money back. Cool thing you keep replying, but it could be your trick to buy yourself more time to scam more people.

Would you find it suspicious that suspected of being a scam artist cannot give a timescale he needs to return the funds? Fails to explain why it requires resources at all instead of logging in to wherever you store stolen steem and transferring it back to me? 5min

Why would it be so hard to calculate?

So what if you delisted steem? I can show you that I can transfer steem to you in seconds. What is so complicated in going into wherever you store my stolen money and doing the same? Should take less effort than writing your lies.

Something smells of bullshit here.

Can you answer simple questions? Explain the procedure! YOU OWE THIS TO YOUR CUSTOMER SINCE YOU FAIL AS A GOOD SERVICE. Would I be able to withdraw my steem before 1st of April? Looks like many people couldn't.

If only you would fix this, it would be a perfect scam. Get more people on here writing how they got their money back. Well done anyway. Looks really good. Must involve a lot of people too. The more people, the easier it will be to find you.

As I said, I will join the people who are organizing against you if you will not return the money you hold hostage.

I will believe it when I see it. You promised a good service already. Once a liar, always a liar.

 

matt1555, If you're changing the email on your account, you must confirm it from the previous email you had, otherwise the change won't be applied. Of course, you could initially set an email address with a typo as we can't check whether the address is non-existent, we only make sure it's in a valid format. No, you won't be able to change it in a click then, however, you will be able to request the change of your email through our support team upon completing a user verification procedure. It's a must to ensure the security of your funds as transactions require email confirmations in most cases.

What's your support ticket number? Please provide it here, we'll get you an update.

"Certain procedures" that take 3 months as per comments of so many people? What are these certain procedures? You cannot explain?
This means you either do not know how cryptos work or you are lying. I can send you steem in 5min. It does not require any effort.
What is so complicated in logging in to your "cold storage" and transferring my funds? Seems easier than writing all these replies.

Thank you so much for replying, but I have people I like talking with. Your words mean nothing. You have replied to others for 3 months too.
Considering all, it looks like you are just buying time to scam more people.

I know many people did not withdraw their funds. BECAUSE AS PER COMMENTS HERE, THEY COULDN'T. Before, nor after delisting.

Give me just one reason why this is so complicated. I don't need all the details of such complicated processes of transferring steem... noone ever had any. It takes seconds.

JUST ONE! "Certain procedures" are laughable. Ever seen a real customer support explanation? This is not one of them.

Can you point me to the terms that say you can keep my money hostage for as long as you like and show me I agreed to this? If I didn't you have already robbed me. You may stop being a thief in the future and return stolen money, but for now, you are a scammer.

steem blockchain is unstable? since when? never heard anything like this. it works great for everyone else.
I didn't know that by choosing your service I had to check every now and then if you did not change your mind.
I wanted to store some steem on a wallet. I didn't know yours was not a wallet, but some external cloud. don't advertise as a wallet.

if you are getting ready, surely you are working with some timescales like the rest of the world.
you do not have an approximate date? 1 month? 1 year? 1 week?
you are getting ready but you don't know when you will be ready? you don't plan?

your explanation makes a little more sense, but an approximate date would be great, don't you think? instead of some veig
"loads of time and effort". What kind of support is this?

"Don't worry, you will be happy" is what every scam artist says

we'll see if you are hiding well enough if this really is a scam

mannaart, our support reps responded to every one of your emails providing you with the requested information. In case you haven't got the replies, here they are once again:

1) There wasn't an NXT hard fork, you must be referring to the Ardor Genesis Snapshot was taken at block height 1636363 on the NXT blockchain. It resulted in the IGNIS airdrop only, not ARDR.

2) All NXT holders with Freewallet have already received their IGNIS. Here's what you need to do to see them: please download the Multi Wallet for Android or log in online with your credentials for the NXT wallet. Then select IGNIS in the list of available coins and create a new address. After that, check your IGNIS balance.

anyone have any news on freewallet's XMV fork being added to there system as iv used the xmr address but still waiting for funds to show up after almost 2 months and its been almost 2 weeks since any news update as change there dates on support news even no reply on support ticket what a joke