Yes, guys we are hoping to have these on Betcoin within the next 2 weeks or so.  We will certainly keep you posted. 

Lol...love this!  Thanks for the support. 

hello op, can i play betcoinpoker use my android ?

Hello wwwin1, we have had a chance to review your account and we never like to post this publicly but feel we must when you choose to write it publicly.  We first apologize for any inappropriate comments from any staff and are reviewing this in detail.  

The bonus is released at a rate of 15% of the rake you generate.  You have generated    0.01506 bitcoin in rake at Betcoin which is about $3.57 and you have received Bonus money Freed:    0.00265 btc about $0.53 in bonus money.  Because of the fluctuation in bitcoin this equates to around 12-18% over the period which is precisely accurate.  All of the Royal Cash transactions that you see in your account add up to the 2.65 mbtc.  

It's interesting you end your statement with you "don't have a lot of time to waste on this nonsense", but this is not nonsense and we take this matter very seriously for the over 500 players daily who all participate in the same program as you.  Many generate significant amounts of rake daily and if there were an issue, you would hear about it from many people.  We are here for you anytime whether it's 53 cents in dispute or more.  Thank you for playing with us and come on back anytime.  

All of the Royal Cash transactions that you see in your account add up to the 2.65 mbtc. 

isnt the royal cash when you change your points to chips? lol thats not the bonus releasing

i have complained about this many times thats theres no way to see that you get the deposit bonus released

wwwin - from the perspective of a fellow player I think you're getting a little too worked up about this. The Betcoin rep posting in this forum just said that they take things like this seriously and they have shown an effort to make things both right and understood. As a player I would definitely take it seriously if a promised bonus were not releasing properly, but having a Betcoin rep responding to you helpfully is a good thing. Also I will add that whoever is in the main website live chat (in the lower right corner) needs to have some additional training or something, they don't seem entirely clued into everything that is going on with the site. I had one experience with them where they were extremely polite and courteous but didn't seem to have proper communication with the main site support, and another conversation where they seemed a bit short and snarky with their answers. I know that if I was working that support box I would know every detail of the site and want the phone numbers of the main technical support with actual power. I have mixed reviews for the support with this site, I've dealt with them quite a bit and sometimes I'm satisfied and impressed but a few times I have had e-mails go unresponded to, withdrawals take an unreasonable amount of time, or live support being less helpful. Just some constructive criticism for the people behind this site that I love and want to see flourish: You want your support to be fast, attentive and possibly 24/7 (at the VERY least have somebody on 7 days a week, gambling site support should be much more than a 9-5 Mon-Fri situation)

That said, Perhaps it could be more clear when deposit bonus is cleared and released. (you are talking about deposit bonus right?) I have been keeping track of mine in the client wallet, where it says for example "Bonus cleared: 47" "Bonus total: 200". However I haven't been tracking whether it has been released into my balance. Since it likely enters in small amounts it would require careful tracking of wallet balance before a session, +/- at each table played and the wallet balance after the session. However I did notice on a rare occasion where I had my entire wallet balance on the tables, my balance moved from 0 to exactly 4, so I assumed that the deposit releases in 4 chip increments and that is was happening properly. It sounds like you, wwwin, were doing the required tracking and calculations, however the betcoin rep claims that it was releasing properly. So either your calculations were wrong or there has been a misunderstanding, I'm sure the rep isn't lying you to try to cover up a conspiracy with their bonus.

They are also lying when they say that the royal cash adds to 2.65.  I don't trust  then anymore as they are liers and don't know how to run a poker site or how to treat customers.

Well we are sorry your experience wasn't positive and you would think we are stealing bonus money.  We are unsure how you can "steal" bonus money but to think we would not pay out the roughly $0.53 cents worth of bonus you earned is completely incorrect.  We follow the exact same bonus structure as the WPN in the way it is credited, earned and paid, however our payout rate is faster.  This system is the same for the hundreds of thousands of WPN members and thousands of Betcoin members.  The irony is we give away bonuses far more than $0.53 cents quite frequently for a variety of reasons.  We are very proud that our player base continues to grow and will continue to work hard knowing we can't please everyone 100% of the time.  We will still try whether that player has generated a lifetime value of $10 in rake or $0.10 in rake. 

Lastly, we know there will be complaints and we are here to address them anytime.  We do find it interesting that the complaints are typically about bonuses and promotions where we are giving our great players something many websites don't even offer!  For a more personal approach and faster approach, please submit a ticket anytime. 

I did submit a ticket no 14187 but it was ignored. The chat rep said to post here so I could be proved wrong. Way to go.

This is not your problem.  As I stated earlier the issue is not the amount but the fact that they  are lying when they say thst it was credited as royal cash. Royal cash are betcoins converted  to chips. Fact is none of the bonus cleared has neen deposited to my account balance.

At any rate I withdrew my balance since  I have never seen such an unproffessional poker site.  If they are so cash strapped as to make up a story that freed bonus  is royal cash then I believe  thei funds are not safe in the site.