The page keeps reloading every 15sec and it's very difficult to finish filling out the support form.
The page reloads automatically only if you are on your order page.
Open b1eXch's home page on a new tab. That page won't refresh automatically, and you will be able to write to their support easily.
Edit: I just received my USDT (78.74 USDT), everything is fine now.
Yeah, I've already done that, I opened it on a new page and sent messages to them. It's been 01 hour since I sent messages to them and I haven't gotten any response. They say they respond in minutes, but is not the is my case here.
Also, it's been 04 hours since I sent the funds and so far the swap (USDT) hasn't been processed. I have a commitment with the amount to receive, I will be forced to use another service to at least pay what I need on time.
Remembering that my BTC transaction already has 27 confirmations, and I'm waiting for a position and either the refund or the processing of the order.
Also, as you can see in the screenshot, the total estimated processed fees (exch + network fees) is $6.10 out of my $85 sent. Another strange thing is also the quote used: $75,365, while BTC is quoted between $81K in the moment that I've created the order. The quote that b1exch set in the order with the market price is approximately 7 - 8% just in fees... but I paid 344 sats in BTC network fees, about 1.94 sat/vB.

Ok, I understand that the site might have some delay issue in detecting transaction confirmations, and the person in charge might be out of reach at the moment. But this needs to be fixed, because it directly affects the service's reputation.
It seems the representative @b1ack has been somewhat inactive lately, his last interaction in his own ANN was on
2026/06/21, which is practically 03 months ago, and his last interactions are in giveaway organizations, where his last post was made on the
same date, 2026/06/21.
The representative needs to be attentive to what is happening in the ANN.