A problem that's happening, which I don't know if it's related to this, is that the site page crashes while an order is open, even after reloading the page, it doesn't come back. This has happened to me more than once when trying to place an order. The last episode was yesterday (Jun/09).

I know there's a guarantee letter, but some users only realize they need to download it during or after transferring. In the meantime, the page might be down.

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I thought it may interest some of you that b1exch had a recent update about Monero pairs,


Which was followed by the most recent update on the situation,


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Today I went to b1exch and had this feeling that it would be really good if there was an option to switch to a lighter version of the website.  I really like dark mode on most websites but it is nice when you do have the option to switch.

Looks like they have an overwhelming number of orders for Monero pairs which they are trying to fulfil as per the notice on the website. If I were part of the team, I would first halt exchange for the XMR pairs until all the backorders are all filled.

My guess is you tried to exchange using the XMR trade pair? How long ago did you place an order?

I think you can try to be patient a bit as this is sorted out.

Are you really swapped, or are you doing a smear campaign against b1exch? How have you made sure many orders weren't swapped? If so then how? I am not saying they won't scam us, but to blame them, you should provide some solid information; otherwise, your claim would be turned into a false smear campaign as well.

Have you verified the pool? Is it fake or real? This sentence forces me to doubt you. Can you please provide the order ID? So if B1exch is active around here, they may answer you. It's a website and fully depends on coding, so anything could happen. I never blindly trust anyone over the internet, but please show us some valid information to mark them as a scammer.

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Don't know why such accusations are being made without providing any reliable information. There is no such record against b1exch that would justify these kinds of false allegations. Personally, I once sent funds through the wrong network, the issue was resolved properly. But for someone to come and make random accusations without any reliable evidence is truly disappointing.

Personally, checked the user account and noticed that it's quite old and had no posts after 2018. Then suddenly it became active around July-2025 and made a few posts. In 2026, it posted this single accusation. Looking at the account's activity, it does not seem trustworthy, so it is better to ignore comments from such users.

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Anyway, even if we put everything else aside, if he had shared his issue with reliable information, he would have received a solution if there was really a problem. So far, he has not provided anything reliable, which is why nothing can be said about the matter.

There is a maintenance banner on the website, it seems that they are doing an upgrade in the next 48 hours. It is possible that technical problems occurred, and as they themselves said, there were difficulties with XMR orders.

Apart from the live chat on the site, I have not found any other contact method, they may have turned off other support channels

Yes, that's highly possible because of volatility of XMR many orders are still not filled and thus it might take them sometime to fill those orders and I hope after the maintenance everything will be normal once again. All of the XMR order might get filled in the meantime and thus we should wait for at least 48 hours.

I've tried to visit the site to see contact methods but at this time the host is down. I believe they're doing the maintenance.