Sorry about your experience, i haven't had any problems in Whale.io, so i haven't had any reason to message support recently. I think you can post your complaints here if you don't mind, i have seen @Whale attend to issues of players when posted in this thread, it could just be a quicker fix.

Are you guys able to log in? Mine is just getting stuck on loading after completing captcha. Been like this for the last hours. Tried several browsers and both phone/pc with no luck.

I had a similar problem as you yesterday afternoon when I tried to log in via email.
But when I wanted to post it here for the devs it worked again.

Dün't ask my why because I have no clue what happened

Didn't log in for a while and just out of curiosity tried the login via email as well. At the first time I tried, nothing happened. 2nd time I got the code in the email, entered it and clicked to confirm and then got back to the starting site without being logged in. 3rd time I didn't get the email. 4th try I got the email again, entered the code and nothing happened, just loading for a couple of seconds and back to the "enter your code" message. At that point unfortunately I had to give up because I didn't see merit in continuing to try. Hope this is getting fixed soon!

Is this a new account that was only created by email address or an old Telegram account?

I've already had problems with disposable email addresses, which didn't work for me either. However, I then created an alias email address via outlook.com and no longer had any problems with this.

I just tried accessing the casino now and had no issues logging in, but what I do think or believe is that the login system seems to be very slow, I don't know what could be the cause of this, or maybe it has something to do with the method one chooses to login with.

Before now, I have not linked my email address to the casino, my only means of login in was through telegram, I choosed telegram and after the successful verification, what I saw was a blank black screen that stayed up for more than 30 seconds before the site finally loaded fully, this is assume is the login system being slow because after this delay, I did not experience any delays while surfing around the site and even playing games.

So, this is something they definitely need to work on.

Well, we just have to be patient and thats all, like I will always say, nothing created or made by man is completely perfect, when it comes to writing and running codes, errors are imminent, that is, it's unavoidable, there must be some errors and that is why we have testnet, which serves as a playground where developers tests their codes to ensure it's efficiency before moving it to the Mainnet, and even with this, errors still sometimes come up unannounced and most times unnoticed by the team, in such cases, it becomes the responsibility of the users like me and you to call the attention of the team to such errors so it can be fixed, and we also have to understand and be patient with the team as they look for a fix that won't put other parts of the code in jeopardy.

I successfully logged in through telegram though it took a bit of time, I don't know about the email login but if you have your account connected to your telegram account, maybe try that and see if you would have a better experience.

What you have to do is to switch off the devices and login again and if it's still disturbed then it is a network problem. And you have to check your internet connection to see if their credit to connect the net or you have exhausted it. There are many factors that caused that.
Probably it is from the downturn of the site or others. But I don't know if you have been restored back but if it happened again you can try the above mentioned. If you are using private network, contact your network providers to see if they can solve the issue. Those are some suggestions I have.

Edited: And it seems that the complains are more and that means it is from the site.

Hey bro...
I have clarified these issues. There may be some technical problems or network issues due to some reasons. Although I had a little problem like this the first time, it has been resolved. Am waiting for the update to see if the issues of AHOYBRAUSE have been resolved. Let's see what the update says, if its problem has been resolved, it is good, but if it's not solve then it will be a problem.