Multiple reasons...
1. Sometimes your name is not shown. In this case the transaction is shortly successfull, but not creidted. then it disappears. After several hours it appears again, but "onhold".
2. Fidor transaction limit. I was told that there is a fixed daily limit of incoming transactions Kraken can handle. Kraken has a workaround for this, but this has to be done manually by few specific guys. So they usually do it after enough people wrote support tickets about missing transfers.
3. And even more reasons...

All in all it is unfortunaltey this way:
If you have an alternative to Kraken, then do not use Kraken at the moment.
Wait until they solved all these problems like website/api being bad/unreachable. Market orders (or limit orders which should be filled) taking minutes to execute, while other orders come through, even if they were placed after yours) . Stale orderbooks...

Deposit was credited yesterday. On #2 above, my understanding is that it's a daily transaction limit set by Fidor and doesn't have anything to do with how many transactions we can handle technically. There are a number of issues right now for sure that we are working to address and people should be aware and cautious for that reason, but if the main issue you're seeing is that deposits take several hours to credit instead of several minutes, that doesn't seem like something that should stop you.

Hey I have been waiting for the tier 3 verification for a few days now. I already had the 1 and 2 any estimation on how long its currently taking to get verified?

Yes, it's a problem, didn't mean to suggest it isn't.

bumped

i sent another support message

with more details
request (419399)

please help me resolve this

will appreciate
thanks

have the opposite problem
withdrawal from kraken
two weeks
nothing happening
support is "investigating" without any news
no swift provided

can kraken steal funds?

Hello Kraken,

I transferred a $5K+ Wire deposit from a USD account at a Swiss bank on June 19th (today is June 29) which showed up in my account on the same day but it is still "On Hold" and I don't know why.

I submitted Tickets 394721, 398620, and 408267 with the wire details but haven't received a response.  I am Tier 4 verified.

Please advise.

Thank you,
cb

Take a look around, there are hundreds of these exact type of posts about Kraken right now.

So Kraken, what is up with your banking problems? Why don't you just be honest?

Half a day later I received an email with the following statement:
"The deposit has now been released. Future deposits from the same name/IBAN-combination should not be held."

All is well now and I have made my first trade. Thanks for taking care of it!
cb

Once BTC price is $10,000 by winter all verifications for Gemini and Kraken will be approved!
Then all the new people can buy in and slide the slide back to $1,000.

Here is clever idea - why not pool together and do a verification system that approves you for all exchanges with one application!!??
Or maybe verify you based on being approved and trusted at another exchange.
Or maybe have a physical location where you can walk in and give blood and give your soul over to Lord Bitcorn. (Or just an ID.)

Funny to see people who have been using Coinbase for years not even ALLOWED to trade on Gemini at all. And not able to be verified to withdraw a single dollar on Kraken with no support response in weeks.

Sad for the industry right now. Looks like banks win this round. Way easier to setup a bank account. 15 minutes in and out.
And no excuse as Gemini and Kraken have had years already to prepare.