Update: I've alerted support to all ticket numbers posted or sent by DM since my last post, except for verification tickets and tickets that are already at the highest priority.
I'm very sorry, but due the volume of requests about verification tickets we are no longer able escalate these tickets (escalation was not helping much anyway for these tickets). The verification team is working very hard to process accounts as soon as possible in the order they are received. Unfortunately, due to a long queue of accounts waiting to get verified, it may take two weeks or longer. We are doing everything we can to speed this up, including hiring more staff, but the long wait time for account verification is likely to continue for some time.
Thank you for getting these looked into. I did receive a response, though it doesn't fix my issue. I've tried to recover my username as I forget what it was. I got this message, but I never get my username sent: Your username will be sent if the information you supplied matches our records.
The supplied Email is definitely the one tied to my account. I sent a message back, I just hope it doesn't take another 4 weeks to get a response back.
